Purple Cloud helps retailers take control of their consumer interactions and bridge their online and offline experience. Their platform allows a consumer to gain unparalleled access and the ability to receive personalized service from major retailers of all industries across ALL forms of media.
A Simply Perfect Solution
No separate tracking phone numbers. No required click-to-call widgets. No typing in of employee ID’s at the end of a call. No creating or updating phone numbers with your call tracking vendor.
Every inbound and outbound call is tracked regardless of how you make it or what number it is received on. Purple Cloud even knows which extension the call was forwarded to and which employee answered it without them entering their ID.
Purple Cloud integrations provide fully integrated call tracking, texting and chat at half the cost. All inbound and outbound calls are recorded and analyzed with best-of-breed call tracking features including human review, appointment detection, transcription. Calls are then posted to Purple Cloud’s extensive set of integration partners including DealerSocket, eLEAD, VinSolutions and CDK.
Purple Cloud’s platform deeply integrates with Jive so there are no separate call tracking phone numbers, no employee phone ID’s to type in, no required click-to-call widgets and all numbers are textable. Texts can be responded to in Purple Cloud’s market-leading dashboard for handling text, chat, Facebook messenger and more.
Become a Partner with ACS
ACS Cloud Partners is a distributor with top-tier providers globally. Agent Partners prefer to do business with our providers through us because of our strong established relationships.
Speak to a dedicated ACS Channel Manager who can help determine which providers would work best based on your sales demographics, techniques, industry types, and your current customers’ needs.