Resources

PCCW Post Install Escalations Title Links Customer Portal https://bit.ly/2ATCssj If there is any information that needs to be updated, please let us know by filling out the short form below.

OneRing Networks Post Install Escalations If you have any questions about the resources listed above, please contact us today. We are here to help you give your clients the resources to succeed during this crisis. Title Phone Email Billing/Accounting   billing@oneringnetworks.com   Customer Portal   https://onering.alphastack.com/login Support Email   support@oneringnetworks.com Support Line 1-855-663-7464, Opt. 2  

NetWolves Post Install Escalations Title Phone INTERNATIONAL TECHNICAL SUPPORT 813-579-3170 TECHNICAL SUPPORT 800-676-8870 If there is any information that needs to be updated, please let us know by filling out the short form below.

Nitel Post Install Escalations Title Name Phone Email  LEVEL 1: NOC   866-892-0915 noc@nitelusa.com LEVEL 2: SENIOR TECHNICIAN   866-892-0915 noc@nitelusa.com LEVEL 3: NOC SUPPORT MANAGER Chris Petruniak 773-661-5573 cpetruniak@nitelusa.com LEVEL 4: VP OF NETWORK ENG.. Lawrence Edmond 773-364-3189 ledmond@nitelusa.com If there is any information that needs to be updated, please let us know by …

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NetFortris Post Install Escalations Title Phone Email  NEWORK CUSTOMER SUPPORT 888-469-5100 support@netfortris.com If there is any information that needs to be updated, please let us know by filling out the short form below.

Mitel Post Install Escalations Title Phone Email / Links MANAGEMENT ESCALATION 800-722-1301 Opt. 3 MCSEscalations@mitel.com OPEN SIP PHONE TROUBLE TICKET 800-574-1611 https://bit.ly/2M2Yw8V TECHNICAL SUPPORT 800-722-1301 micloudsupport@mitel.com TECHNICAL SUPPORT GUIDE   www.mitel.com/support If there is any information that needs to be updated, please let us know by filling out the short form below.

MetTel Post Install Escalations Title Phone Email  BUSINESS CUSTOMER CARE 800-876-9823 customerservice@mettel.net If there is any information that needs to be updated, please let us know by filling out the short form below.

Megapath Post Install Escalations Title Name Phone Email / Links 1ST LEVEL – OPEN A TROUBLE TICKET Customer Care 877-611-6342 Opt. 4 http://my.megapath.com 2ND LEVEL – REPAIR ESCALATION Customer Care 703-429-2390 support-escalations@megapath.com 3RD LEVEL – LEAD NOC Mathew Austin 206-686-5393 mathew.austin@megapath.com 4TH LEVEL – SENIOR SUPERVISOR Lish Daelnar 206-257-3803 Lish.Daelnar@megapath.com 5TH LEVEL – MANAGER Mark …

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Mediacom Post Install Escalations Title Phone Email  BILLING   https://bit.ly/2D7oIrf FIBER ENTERPRISE TECHNICAL SUPPORT 877-550-3282   MY MEDIACOM   https://bit.ly/2PSjEA9 TECHNICAL SUPPORT 800-379-7412   WEB HOSTING LOGIN   https://bit.ly/2Dm9wJk If there is any information that needs to be updated, please let us know by filling out the short form below.

Managed Solutions Post Install Escalations Title Phone Email / Links BILLING 858-429-3062 accounts_payable@managedsolution.com CONNECTWISE CLIENT LOGIN   https://bit.ly/2B3bY5E CUSTOMER PORTAL   https://get.teamviewer.com/managedsolution CUSTOMER SUPPORT 888-563-9132 Opt. 2 helpdesk@managedsolution.com MAKE A PAYMENT   https://bit.ly/2PqBw5C OFFICE 365 BILLING   https://bit.ly/2RU6K1S If there is any information that needs to be updated, please let us know by filling out …

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