MetTel has designed a unique partner program support structure to ensure ACS partners have the necessary tools and expertise to generate and sustain business.
State-of-the-Art Applications: As part of the ACS partner program, MetTel equips our partners with web-based applications to facilitate the entire lifecycle of client engagement, from prospecting opportunities to monitoring customers’ service requests. MetTel’s Commission Estimator allows ACS partners to look up commission and residual levels for individual NPA-NXX codes and upload bulk queries.
Dedicated Agent Manager: Project manages rollouts for large, national accounts; Equips telecom agents with appropriate sales deck and training materials; Engages Subject Matter Experts to provide technical expertise.
New Client Services: Project manages rollouts for large, national accounts; Partners with Pre-Migration team to receive and process all orders and pre migration issues; Extensive Agent Care; 24x7x365 coverage; Proactive status updates to key stakeholders
