6 Regional Providers Myths

There are lots of myths surrounding regional fiber providers. In this blog, we break down six common misconceptions. The takeaway is this: Adding regional fiber providers to your portfolio is a win-win for you and your customers. These services are easy to sell because they reach hyper-local markets, often at better-than-hoped pricing, and come with unique and lucrative partner promotions. They also specialize in dedicated, U.S.-based support, and feature all the capabilities of their larger counterparts. Keep reading to learn more.

Myth 1: Regional providers have limited coverage areas.

Fact: While regional providers may not have the same coverage areas as national providers, they often have extensive coverage in their local markets. Plus, when you add all the providers through a TSD, like ACS Cloud Partners, customers can find coverage almost anywhere – even in places some of the national providers cannot reach.

The map below shows the coverage of some regional fiber providers who team with ACS. For more information or to request a quote, visit our Contact Page.

Myth 2: Regional fiber providers are less reliable than national providers.

Fact: The reliability of a service provider depends on various factors, like their infrastructure, resources, and expertise, and not solely on their geographic location. While some national providers have more extensive networks and resources, regional fiber suppliers can also provide high-quality services and often have a good understanding of the needs of their local end users. 

ACS Partners have access to a variety of tools and resources to tailor quotes based on their customer locations.

Myth 3: Regional providers are more expensive than national providers.

Fact: The cost from regional and national providers can vary depending on the specific services and the provider’s pricing strategy. To stay competitive, regional providers can often offer lower pricing than national providers. 

If you are interested in seeing the cost variations in your area, please reach out to ACS for a tutorial of our FiberLookup™  tool. ACS partners can create a formal quote for many providers that details budgetary costs and add-on service options.

Myth 4: Regional fiber providers offer limited services and products.

Fact: Regional fiber providers offer a wide range of solutions to specifically meet the needs of local customers. These suppliers may specialize in certain offerings, such as dedicated internet or fixed wireless, but they can also deliver services including SIP trunks, SD-WAN, UCaaS, and other cloud-based solutions.

ACS has long-standing relationships with regional providers and extensive knowledge of the industry and promotional offerings. Our Fiberlookup™ and PricingPRO™ tools help partners find the best provider services and pricing options within minutes.

Myth 5: Regional providers do not have the same level of technology as national providers.

Fact: Regional providers often use the same technology as national providers, such as fiber-optic cables, CO equipment, customer on-site routers, and carrier-to-carrier peering agreements. They may also partner with larger providers to offer more advanced services and products. In addition, regional providers often create unique, customized solutions for local customers’ specific needs.

Myth 6: Regional providers do not have the same level of support as national providers.

Fact: Regional providers largely specialize personalized support and fast response times due to their local presence and knowledge of the area. Plus, by partnering with ACS Cloud Partners, your customers have an entire team of dedicated professionals. These experts guide the ordering process, from provisioning to installation, and help with trouble tickets. 

At ACS we pride ourselves on our top-notch support and partner relationships. Our partners never have to use a general email inbox. Visit our Partner page for more information.

As a partner with ACS Cloud Partners, you and your company will be able to sell all of our services and benefits with increased revenue. Our agents benefit with customized commission structures. Each package is unique to our diverse agent base.

Because of our established relationships with our partners, you are able to market the full portfolio of products to your existing customer database along with new clients and prospects.

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