Integrated circuits are very flexible and are fit a wide range of customer needs. Integrated circuits let businesses run multiple services over the same line. Common examples include local phone service/dedicated long-distance, VoIP SIP trunks, and internet or MPLS.
INTEGRATED LOCAL & MPLS
Integrated Local & MPLS or MPLS VPN — a voice + data circuit with MPLS over the top.
INTEGRATED VOICE & DATA
Integrated Voice and Data or IP Flex gives users a bundle of business communications services including local and long-distance voice, Internet, and a variety of popular calling features.
DATA & SD WAN
Data is often sold with SD-WAN to ensure the highest level of application performance while lowering bandwidth and hardware costs.
Unified communications (UC) brings a range of tools — voice, video, chat, email — together in one place so people may do their jobs more effectively.
The cloud takes equipment and services that used to live on site and move them into a data center or multiple data centers. Users access the same services, just through the internet. ACS Cloud Partners teams with the top-managed cloud service providers to deliver world-class, secure, and reliable cloud computing solutions to companies of all sizes across the globe.
Cloud Connect or private cloud refers to a model of cloud computing where IT services are provisioned over private IT infrastructure. This often results in greater security assurances.
Cloud Fax allows users to securely send and receive faxes as email attachments over the internet, rather than through a phone line reliant on a physical fax machine.
Using a cloud-based, instead of premises-based, server frees up space for organizations, especially those trying to reduce office size. Cloud servers support the same capabilities — file sharing, email archiving, website management, and more — as their on-site counterparts but, again, save space and can be scaled up or down as needed.
Share, co-author, and upload files onto a central platform accessible by any device.
Any cloud service worth its salt adheres to security regulations. Some examples include HIPPA, FISMA, FIPS 140-2, PCI-DSS, Safe Harbor, and CPNI.
CLOUD CONTACT CENTER
More contact and call center solutions now handle telephone, email, social media, and web chat inquiries through cloud-based platforms. Providers often update these offerings with new features that help agents do their jobs even more effectively. This eliminates on-site IT personnel having to update each terminal on an individual basis and means employees can work from anywhere. Cloud contact and call center platforms support your customers’ remote and hybrid work models.
Communications Platform as a Service (which means the platform lives in the cloud) lets developers add real-time communications features to applications without needing to build backend infrastructure and interfaces.
Bringing legacy CRM data into the cloud era means integrating it into your customers’ websites so the site and the CRM function together. This removes silos and brings valuable data into the CRM for improving decision-making and service.
CLOUD-BASED DATA BACKUP
Data backup duplicates data so that if it’s ever lost, an organization can still retrieve it. Cloud-based data backup stores these files away from the end user. That way, if there’s a theft, fire, or other disaster at the customer site, the information remains secure and accessible.
Protect your servers and infrastructure from Distributed Denial of Service, a Trojan infection used to overload the bandwidth until the point of depletion. Most cloud services automatically incorporate this type of protection into their platforms.
CLOUD-BASED DISASTER RECOVERY
See “Cloud-Based Data Backup” above. Data backup and disaster recovery are the same.
Document management means storing, locating, updating, and sharing data for the purpose of workflow progression and business outcomes.
An online file server lets users share files securely reducing the space needed on in-house file servers and lowering virtual private network costs and management.
These email servers provide email archiving, retention, and discovery, simplifying the storage of business communications.
Hosted PBX is a virtual and customizable phone system that works through an online portal. No phone equipment is necessary for this product.
A hybrid cloud uses both private cloud (on-premises) and public cloud (third-party) environments, delivering the advantages of each to the same end user.
Infrastructure as a Service replaces physical IT infrastructure by moving all applications to the cloud. Iaas eliminates the need for in-house maintenance and support of physical hardware.
Create delightful, powerful experiences with integrated texts, email, and more—all through one intelligent marketing automation platform.
MICROSOFT OFFICE 365
Microsoft 365 is a fully online Microsoft Office application; eliminating the need to upgrade and maintain a physical exchange server. It comes with compliance and security features and supports archiving and encryption services.
MOBILE DEVICE MANAGEMENT
Mobile device management is a type of security software used by an IT department to monitor, manage and secure employees’ mobile devices, regardless of the service provider or operating system.
IT outsourcing describes the practice of using external resources for all or part of an IT function.
Platform as a Service lets customers develop, run, and manage applications through the Internet.
The public cloud makes applications and storage available to businesses. Public cloud services are “multi-tenant,” which means sharing computing resources (not sensitive company data) with other users from different organizations.
Remote users can access their desktop computers or other devices over the internet or through private networks. Remote access SSL VPN also enables mobile workforces to securely connect to corporate assets from any location.
Software as a service is hosted and available over a network. Examples of SaaS include but are certainly not limited to, CRM order management and ticketing software.
Full redundancy, encryption, data center biometric scanning, around-the-clock surveillance, firewalls, and security guards are included.
Session Initiation Protocol (SIP) trunking involves VoIP and other internet-based communications systems. SIP trunking controls where the telephony signals go within the network. It often saves money because it ensures efficient use of resources and can eliminate the need for expensive landline connections.
Cloud storage allows users to store, synchronize and share files online through public portals or private networks that can be accessed from any device.
Unified communications (UC) brings a range of tools — email, web chat, phone, video, and more — into one platform. UC helps people to work with more efficiency and be more productive.
A virtual desktop means employees work in an enterprise-grade controlled and monitored environment from almost any computer.
WEB / VIDEO CONFERENCING
Video conferencing allows users from multiple locations to connect and communicate simultaneously through two-way video and audio transmission. Web-based video conferencing is delivered over the Internet.
Web hosting means storing website resources on a third-party’s services.
ACS Cloud Partners offers many solutions for telecom services. The list below offers a look at that variety. We will help you determine the most cost-effective options and best technologies for your customers.
Cable internet provides asymmetrical last-mile access from service providers to the end user. This is a shared bandwidth service so many factors will influence the user’s download speed depending on the number of subscribers on the network.
A Digital Subscriber Line is an asymmetrical internet connection that is “always on” because it uses existing copper telephone lines or fiber connected to the building. Shorter distances result in faster speeds.
COLOCATION / DATACENTER
A colocation or data center (or data center) is a facility composed of networked computers and storage that businesses or other organizations use to organize, process, store and disseminate large amounts of data. A business typically relies heavily upon the applications, services and data contained within a data center, making it a focal point and critical asset for everyday operations.
Dark fiber is an optical fiber infrastructure that runs over a privately operated network.
Dedicated Ethernet is a continuous, high-bandwidth form of access for enterprises to connect their LANs (Local Area Networks) to the public internet and streamline the performance of their WAN (Wide Area Network).
ETHERNET OVER COPPER
Ethernet over copper runs over twisted copper wires. Even if one strand goes down, the circuit will remain up.
Ethernet over fiber is the use of optical fiber from a central point directly to individual buildings to provide high-speed, quality, and definition services to businesses.
Fixed wireless connects two fixed locations and is usually part of a wireless Local Area Network (LAN).
DEDICATED INTERNET ACCESS
Dedicated Internet access offers a dedicated connection to the internet.
Managed failover automatically detects access issues with primary data connections and immediately switches to an alternate wireline or wireless connection to keep the business operational.
Firewalls are integral to cybersecurity. They are intended to keep bad actors from accessing data and resources.
Multiprotocol Label Switching service replaces Frame Relay connections. It supports multiple locations and networks and provides up to 10 layers of class of service for voice, video, and data.
MPLS OVER DSL
MPLS over DSL combines traffic management with high-speed, low-cost business-class DSL access. This puts the performance gain of MPLS networks within reach of more businesses.
Network security means taking measures to protect the underlying networking infrastructure of physical and software from unauthorized actions, creating a secure online platform.
Private line data service provides dedicated (non-switched) circuits between specific points. This is often the perfect solution for businesses with little margin for error when it comes to reliable service when connecting two or more locations.
Satellite internet transmits and receives data from a relatively small satellite dish mounted on the customer’s building so it may communicate with orbiting satellites. Accessing the internet via satellite also requires an antenna and modem.
SD-WAN is a popular approach to private networking since it is easy to deploy and manage. It is much less expensive than traditional WAN deployments and uses bandwidth more efficiently to ensure the highest level of application performance while lowering bandwidth and hardware costs.
Television is a telecommunications medium that is used for transmitting moving images in two dimensions and sound. Usually positioned as an add-on with cable or DSL services.
Wholesale DIA offers a simple, manageable, and scalable solution with high-capacity bandwidth choices, robust service level agreements, and web-based monitoring and reporting tools.
Redundancy is a process where duplicate or alternate data paths are created in a network. If one form of connectivity fails, network redundancy ensures an alternate or back-up method is ready to fill the gap so operations continue uninterrupted.
ACS Cloud Partners offers the most cost-effective service options and the newest technologies for services related to landline and internet-based voice services. Partners and customers receive detailed pricing from as many as 15 providers all on FiberLookup™.
BUSINESS PHONE SYSTEMS
A business telephone system is a multi-line phone system used in business environments. The setup can range from small key telephone systems to large-scale private branch exchanges.
A cellular phone is a telephone that can access a cellular radio system for the ability to be used over a wide area without a physical connection to a wired network.
INTEGRATED LOCAL and MPLS
Integrated local and MPLS or MPLS VPN is a voice and data circuit with MPLS added over the top.
INTEGRATED VOICE & DATA
Integrated voice and data, or IP Flex, bundles business communications services including local and long-distance voice, internet, and a variety of popular calling features.
DID, or Direct Inward Dialing, serves subscribers who operate a private branch exchange (PBX) system internationally.
An ISDN (Integrated Services Digital Network) PRI (Primary Rate Interface) carries multiple DS0 voice and data transmissions between the network and users.
LONG-DISTANCE – DEDICATED
Long-distance calls are made outside of a defined local area, usually in another city, state, or country.
LONG-DISTANCE – SWITCHED
Switched long distance provides origination and termination of switched interexchange calls.
POTS stands for Plain Old Telephone Service,” which connects directly to a landline telephone. POTS works with PBX phone systems.
A telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge.
Wholesale voice service provides access to Tier 1 carriers, calling card providers, and long-distance carriers, with premium-quality routes at rates that allow competition in the challenging voice arena