TPX Post Install Escalations
| Title | Name | Phone | |
| LEVEL 1: REPAIR TEAM | 877-487-8722 | rrocescalations@tpx.com | |
| LEVEL 1: REPAIR TEAM (PREMIER) | 888-611-8722 Opt. 2 | premierescalations@tpx.com | |
| LEVEL 2: LEAD TECHS (PREMIER) | Norman Bates | 213-223-4246 | nbates@tpx.com |
| LEVEL 2: SUPERVISOR REPAIR | George Pena | 702-310-7304 | gpena@tpx.com |
| LEVEL 3: MANAGER REPAIR | Jesus Solorio | 213-223-4175 | jsolorio@tpx.com |
| LEVEL 3: SUPERVISOR (PREMIER) | Fred Rhodes | 213-223-4226 | Frhodes@tpx.com |
| LEVEL 4: MANAGER (PREMIER) | Daniel Jensen | 702-316-6833 | djensen@tpx.com |
| LEVEL 5: DIRECTOR (PREMIER) | Mike McGraw | 702-310-7400 | mmcgraw@tpx.com |
| BILLING SUPPORT | 877-487-8722 | customer_care@tpx.com | |
| EXECUTIVE VICE PRESIDENT | Russ Shipley | 702-310-7447 | rshipley@tpx.com |
| FIXED WIRELESS TECHNICAL SUPPORT | 866-282-9044 | ||
| HOSTED PBX AND CLOUD SUPPORT | 855-444-8722 | ||
| ONECENTRAL CUSTOMER PORTAL | https://bit.ly/2LP7O7K | ||
| SD WAN AND FIREWALL SUPPORT | 800-495-4249 | ||
| TECHNICAL SUPPORT | 877-487-8439 | ||
| VICE PRESIDENT | Troy Danko | 702-462-7006 |
If you have any questions about the resources listed above, please contact us today. We are here to help you give your clients the resources to succeed during this crisis.
