Escalations

RapidScale Post Install Escalations

RapidScale Post Install Escalations Title Phone Links CUSTOMER SUPPORT 866-686-0328 support@rapidscale.net SUBMIT A TICKET   https://bit.ly/2MvKZD7 If there is any information that needs to be updated, please let us know by filling out the short form below.

OneRing Networks Post Install Escalations

OneRing Networks Post Install Escalations If you have any questions about the resources listed above, please contact us today. We are here to help you give your clients the resources to succeed during this crisis. Title Phone Email Billing/Accounting   billing@oneringnetworks.com   Customer Portal   https://onering.alphastack.com/login Support Email   support@oneringnetworks.com Support Line 1-855-663-7464, Opt. 2  

NetWolves Post Install Escalations

NetWolves Post Install Escalations Title Phone INTERNATIONAL TECHNICAL SUPPORT 813-579-3170 TECHNICAL SUPPORT 800-676-8870 If there is any information that needs to be updated, please let us know by filling out the short form below.

Nitel Post Install Escalations

Nitel Post Install Escalations Title Name Phone Email  LEVEL 1: NOC   866-892-0915 noc@nitelusa.com LEVEL 2: SENIOR TECHNICIAN   866-892-0915 noc@nitelusa.com LEVEL 3: NOC SUPPORT MANAGER Chris Petruniak 773-661-5573 cpetruniak@nitelusa.com LEVEL 4: VP OF NETWORK ENG.. Lawrence Edmond 773-364-3189 ledmond@nitelusa.com If there is any information that needs to be updated, please let us know by …

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Mitel Post Install Escalations

Mitel Post Install Escalations Title Phone Email / Links MANAGEMENT ESCALATION 800-722-1301 Opt. 3 MCSEscalations@mitel.com OPEN SIP PHONE TROUBLE TICKET 800-574-1611 https://bit.ly/2M2Yw8V TECHNICAL SUPPORT 800-722-1301 micloudsupport@mitel.com TECHNICAL SUPPORT GUIDE   www.mitel.com/support If there is any information that needs to be updated, please let us know by filling out the short form below.

MetTel Post Install Escalations

MetTel Post Install Escalations Title Phone Email  BUSINESS CUSTOMER CARE 800-876-9823 customerservice@mettel.net If there is any information that needs to be updated, please let us know by filling out the short form below.

Megapath Post Install Escalations

Megapath Post Install Escalations Title Name Phone Email / Links 1ST LEVEL – OPEN A TROUBLE TICKET Customer Care 877-611-6342 Opt. 4 http://my.megapath.com 2ND LEVEL – REPAIR ESCALATION Customer Care 703-429-2390 support-escalations@megapath.com 3RD LEVEL – LEAD NOC Mathew Austin 206-686-5393 mathew.austin@megapath.com 4TH LEVEL – SENIOR SUPERVISOR Lish Daelnar 206-257-3803 Lish.Daelnar@megapath.com 5TH LEVEL – MANAGER Mark …

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