Frontier Post Install Escalations
| Title | Name | Phone | |
| CUSTOMER SERVICE & BILLING | 800-921-8101 | https://frontier.com/helpcenter | |
| LEVEL 1: PARTNER SUPPORT | partner_support_team@ftr.com | ||
| LEVEL 2: EAST SUPPORT MANAGER | CRAIG FEHR | 727-418-8622 | craig@fehr@ftr.com |
| LEVEL 2: WEST SUPPORT MANAGER | WILL STEVENSON | 425-261-5280 | william.stevenson@ftr.com |
| LEVEL 3: CHANNEL SALES DIRECTOR | MICHAEL ARMSTRONG | 805-559-0598 | michael.armstrong3@ftr.com |
| LVEL 4: CHANNEL SUPPORT DIRECTOR | MAGIE QUINN | 518-338-5830 | maggie.quinn@ftr.com |
| OPEN TROUBLE TICKETS | |||
| ESCALATE TROUBLE TICKETS | 888-637-9620 Opt. 2 | ||
| BILLING – SIMPLE SERVICES | busaltchannel@ftr.com | ||
| BILLING – COMPLEX SERVICES | complexbilling@ftr.com |
If there is any information that needs to be updated, please let us know by filling out the short form below.
