COVID-19 Customer Resources

Amid the news of the Coronavirus, customers are turning to our agents to find remote solutions quickly. To help safeguard your customers’ operations, here is a list of Providers offering UCaaS and Collaboration Software solutions.

Share the Top 10 Business-Grade Solutions, increase customer bandwidth, or run a cost savings analysis – call 1-800-247-9964. ACS is here to help come up with a long-term game plan for organizations. For more information on these individual products, log in to the ACS agent portal at portal.acscp.com. 

Provider Offerings

Offering Zoom – cloud-based video featuring data sharing, and carrier-grade audio. Also offering Box from AT&T, to manage, access, and share information from virtually anywhere.

Offering resold internet services with added SD-WAN & UCaaS* on the top. Aggregators offer backup data with true redundancy for remote users.

Offering hosted seats which each feature a free full GoToMeeting license that includes video, audio, text. .

Offering resold internet services with added SD-WAN & UCaaS* on the top. Aggregators offer backup data with true redundancy for remote users.

Offering resold internet services with added SD-WAN & UCaaS* on the top. Aggregators offer backup data with true redundancy for remote users.

Offering temporary upgrades fiber circuits to meet the increase bandwidth demand…

Offering DaaS & SD-WAN to non-clients. Up to $10K to cover early termination fees for switching from legacy systems, and up to 5 months of free service, free phones, and more. Marketing is also providing clients an amazon gift card. 

Offering UCx: Integrates multiple functions into a single app on any device. (Includes VPN/Firewalls, Managed Endpoints and Office365) …

Offering new customers 3 months of free services for up to 250 softphone licenses – featuring calling, SMS, fax, video collaboration team messaging, and Vonage app center…

Offering accelerated service activation for on-net buildings, depending on the situation.

Small Business Resources

Small businesses are facing an unprecedented economic disruption because of the COVID-19 outbreak. We have found resources throughout the web to help overcome the obstacles that have been created during this crisis. Please share with your customers in hopes they find value in the websites listed below.

Provides loan forgiveness for retaining employees by temporarily expanding the traditional SBA 7(a) loan program.
Provides up to $10,000 of economic relief to businesses that are currently experiencing temporary difficulties.
Enables small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly.
The SBA is providing a financial reprieve to small businesses during the COVID-19 pandemic.

COVID-19 Telehealth Program

States and cities are offering critical financial assistance for small businesses, here is a list of them and what each is doing to help. Learn More

The CARES Act, the government’s $2 trillion stimulus bill, includes a new tax credit for businesses impacted by the COVID-19 crisis. Learn More

If your business is struggling in the wake of COVID-19, these steps will help guide you through the application process for a low-interest small business loan. Learn More

If you have any questions about the resources listed above, please contact us today. We are here to help you give your clients the resources to succeed during this crisis.

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  • 25 Free Tools Essential for Remote Teams
  • Top 10 Business-Grade Fetures for Remote Employees
  • Small Business COVID-19 Resources

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Unifying communications makes it easier for employees to do their job from home. See the Top 10 business-grade features for remote employees.

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In a Unified Communications platform, every feature included is available for each employee in an easy all-in-one single access application.

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The ability to help employees separate their work from their home life is hard to achieve for companies new to the remote environment. The advantages of a UCaaS solution are endless.

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Unified Communications (UCaaS) is a platform that securely integrates all your business applications into an easy all-in-one application users can access anywhere on any device.

It usually takes between 7 – 14 business days to process your new software. Once the initial transition is complete, making changes, viewing your files or data, or adding / editing / removing users can be done with a simple click.

UCaaS offers greater scalability and flexibility for organizations that need to quickly add/edit/remove users, such as seasonal employees, without major infrastructure changes.

UCaaS technology can also be deployed for disaster recovery. Cloud-based systems, for instance, have built-in business continuity. 

Unifying your communications makes it seamless for employees working from home. It improves efficiency and productivity. 

This solution has saved numerous clients thousands of dollars. We guarantee the cost will be less than what you are paying now with you on-site devices (server, desk phones, internet bill, etc). 

Customers don’t need to buy and maintain multiple PBX’s because a UC platform is in a separate location and managed by the provider.

The average platform is around $20 per user per month. This number can vary based on features and providers of course. There is no installation cost.

Demo the platforms with all the providers in the running. Every provider offers a set of features they believe to be important for their clients. We always see clients find it easy to choose a platform based on a winning service during the demo the others don’t have.

Bundle your services to decreases overall costs. This includes, internet, security, data, backup, and your phone plan. A single bill means loads of integrated features!

ACS Cloud Partners is a communications distributor who has a dedicated team to help our agents find the perfect communications solution that fit your customer’s business size, needs, and budget. 

We encourage competition between the providers to win business, help our agents schedule the transition, and ensure quality for the entirety of your customer’s contract.

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